Easy Duplicate Finder's trial version provides unlimited scanning and lets you manage 10 groups of duplicate files. After that, file management options become locked and the scanning remains available.
There are a few things that may prevent the activation of the product, including:
Follow these steps to activate Easy Duplicate Finder on a computer that's not connected to the Internet:
If you're on Windows, you can ask the Support Team to email you a Master File that you can save to the folder where Easy Duplicate Finder is installed. Then simply open Easy Duplicate Finder and it will get activated.
If you ever need to reinstall the software or move it to a different computer, you can go to the "About" screen inside the program, make a note of your license key and then remove it. This will reset the key so that you can reactivate it on a new installation (this feature is limited to 3 times).
Note: if your license key has expired, please visit the What's New page on the site and download the version that was released before your key expired. An expired key will not activate on any version released after expiration.
If you are a registered (licensed) user, simply click on the Check for Updates link and download the latest version. Then launch the installation file and follow the prompts. You don't need to uninstall the old version to upgrade.
When you purchase a license for Easy Duplicate Finder, the license unlocks the program forever, so that you can use Easy Duplicate Finder for as long as you want. As for the expiry date, it's set to show you the period during which you will be able to download free updates. Once the license expires, you can continue using your version of the program, but you will need to extend your license to continue getting updates and have access to email support.
Remember that each computer is assigned a unique license ID. Once activated, the software will not work on any other computer unless you either remove the key using the About section of Easy Duplicate Finder or ask our Support Team to transfer your license.
Install Easy Duplicate Finder again, just as if you were installing it on a new computer. When prompted, enter your current license key and proceed to activation. The activation will fail and you'll get an option to activate the software by email. Click on "Activate by email" and fill out the details including why the reactivation is necessary. Submit the email. We will reactivate your license key and you'll be able to use it to activate the software again.
Please log into your account from this page. To the right of your license key, you'll see two links - to renew and to upgrade. Click on the Upgrade button and follow the prompts.
You can log into your Easy Duplicate Finder™ account here. Use your account to retrieve your license key and check your subscription. Your login ID is the email address you used when you purchased the program. Also keep in mind that passwords are case-sensitive.
Yes, Easy Duplicate Finder is compatible with Windows XP even though it's designed to work on the newest operating systems to ensure highly accurate results and great performance. However, Windows XP is an outdated OS and even Microsoft stopped supporting it. That's why some users may experience problems using the latest versions of Easy Duplicate Finder on XP. If that's the case with you, we suggest you download the following version:
Easy Duplicate Finder should work on any network device as long as there is a drive letter assigned to it and the device is not a wireless one.
Yes, there are two options: the new duplicate groups view and the classic table view. To switch between views, simply click on the active view icon to switch it off and use the other option.
Sometime when you are searching for duplicate files by name or date only, the software can mark some files as duplicates by mistake. To prevent this from happening, use a more advance file comparison method, such as CRC Checksum. And if you want 100% accurate results, go to Easy Duplicate Finder settings and select byte-by-byte comparison. This scanning method will compare every single byte of the two or more files and will only mark files that are exactly the same as duplicates.
When you use Easy Duplicate Finder to search for duplicate files, you don't have to scan your whole hard drive. Simply drag & drop the folders you want to scan into the Include to Scan area and launch the search. When the scan is complete, use Assistant to quickly select the duplicate you want to move, rename or delete.
No, it doesn't. In Google Drive scan mode Easy Duplicate Finder scans files and folders stored on your Google Drive only, i.e. files created by you. Folders that were shared with you are NOT stored on your Google Drive even though you can access them through your Drive. Because these files don't occupy any space under your account, Easy Duplicate Finder doesn't scan them.
If you want to scan all the files on your Google Drive including the files that were shared with you, then it's better to install Google Drive on your computer, sync files and search for duplicates in the Google Drive folder locally. When you delete the duplicates, all changes will be synced with Google Drive in the Cloud.
You can expand each duplicate group by clicking on the small arrow next to the checkbox and see which files have been selected automatically. If you are not happy with Easy Duplicate Finder's selection, simply check the checkbox next to a different file.
To modify the selection for all the duplicates in bulk, click on the green button with a pencil icon and select the option that works best for you.
You can adjust the bulk selection to keep files located in a particular folder or in a folder plus its subfolders. To do that, go to the Step 3 screen and click on any file located in the folder you have original files. Then click on the button with a pencil icon and select "Keep files from this folder" or "Keep files from this folder and subfolders".
Here is how you can find duplicate songs using the "Music Tags" mode:
Tip: double-click any song to preview it. This will save you from accidentally deleting a song you may want to keep.
The Music Scan mode lets you batch-select duplicate songs with the highest or lowest bitrate. The higher the bitrate, the better the sound quality is. If you want to delete low-quality duplicate music files from your computer, go to Step 3, click on the pencil icon button, and choose the "Keep the songs with the highest bitrate in each group" option. Then click on the trash can button and EDF will delete the low-quality duplicates and keep only the high-quality tracks.
If you want Easy Duplicate Finder™ to not only delete duplicate songs but also sync your iTunes/iPhoto/Windows Media Player library, you'll need to enable the relevant sync option. To do that, click on Settings (Preferences on Mac), go to the File Search tab and select the "Show duplicate in media libraries" checkbox. Click OK to save the new settings.
When you go to Step 3 to examine the scan results, right-click on any file in the folder you want to exclude from deletion and select "Remove this folder and subfolders from results". This way you can be sure you won't delete files located in the folder by mistake.
Yes, Easy Duplicate Finder has a mode called Folder Comparison, which you can find in the scan modes drop-down menu. This mode allows you to run very specific scans and find duplicates in specified folders only.
When you use the Folder Comparison Mode, Easy Duplicate Finder asks you to select a Master Folder - a folder the program will use to compare other folders with. After you select the Master Folder, add some Target Folders to the second drag & drop area to specify where Easy Duplicate Finder should look for duplicates. When done, perform a scan the usual way. Note that only the specified Target Folders will be scanned.
The Folder Comparison mode is a special scan mode that makes it easy to compare files in two or more folders. It treats files in Source Folders as originals (master files), thus helping you to avoid any confusion when you're choosing which files to delete and which to keep. This mode is great for comparing files on external drives with files on your computer and merging folders.
When you finish scanning your computer with Easy Duplicate Finder, you can select different options to manage duplicate files by clicking on "Manage Duplicates". One of these options is called "Replace with Symbolic Link". This option is very handy if you want to save disk space, yet keep all original file entries for easy file access. Here's how it works:
This way only one file remains, but all previous duplicate entries stay in their respective locations.
Easy Duplicate Finder supports Microsoft Outlook on Windows and Mac, and Mac Mail. We are planning to add support for more email clients in the near future.
The Email Mode is designed to work with your operating system's native email client (Outlook Express in older Windows version and Mac Mail on Apple computers). The Outlook Mode has been designed specifically for managing emails and contacts in Microsoft Outlook on Windows and Mac.
Easy Duplicate Finder supports Microsoft Outlook v15 and newer on Windows and Microsoft Outlook 2016 and newer on Mac.
When Easy Duplicate Finder scans for duplicate emails using the Email Mode or the Outlook Email mode, it doesn't compare any files. Instead, it uses your messages' properties and attributes that are provided by your email client. The attributes to compare are called "Fields" and you can configure them in the program settings, on the Contacts and Emails tab.
First, select the Outlook Email mode (Mac) from the scan modes drop-down menu. Then, go to EDF Settings and enable the option to scan local Outlook folders. Go back to the main screen and add the folders you want to scan to the INCLUDE area. Proceed with scanning as you normally would.
Sometimes, you may get contacts that have the same name but different email addresses. Here's an example:
When that's the case, you'll be offered to use either the "Merge" or the "Merge and Delete" option. Using the "Merge" option will add the missing information to Contact 1 and keep Contact 2 as is. "Merge and Delete" will add the missing information to Contact 1 and delete Contact 2.
We do not recommend using Easy Duplicate Finder to delete such files. These files are not really duplicates and using duplicate finder software apps to find and delete them can lead to errors if you delete a wrong file by mistake. If you're not planning to downgrade from Windows 10, then follow these steps to properly delete files in the Windows.old folder:
The audio fingerprint BASS technology is now part of EDF's Music Scan mode. This technology is similar to hash comparison and it compares audio files by their content. When two tracks are compared using the audio fingerprint technology, Easy Duplicate Finder:
You then get results based on the track similarity in percentage (hence the adjustable similarity threshold in the Settings).
To use the audio fingerprint matching algorithm, select Music Scan from the scan modes drop-down menu, then go to Settings (Preferences on Mac), navigate to the Music Tags tab and select the "Use fingerprint comparison mode" checkbox.
Then adjust the similarity threshold to fit your needs. It's set to 90% by default. After that, return to the main window and run a scan just like you normally would.
Most likely, your computer needs you to run the installer as Administrator. Here is how you can do that:
If you're still can't install EDF, make sure that:
Some third party software (e.g. Ipswich FTP Pro) may conflict with our one-click installer. If you can't install Easy Duplicate Finder using the regular installer, try using this installation file instead.
This usually happens if you're running Easy Duplicate Finder as administrator. By default, Windows allows operations between applications sharing the same user privileges. This means that if you're running EDF as admin, Windows Explorer won't allow drag & drop because by default it always runs with the lowest user privileges. To take advantage of drag & drop, either use EDF as an ordinary user or launch Windows Explorer with administrative privileges.
Windows 10 acts like that because there is a problem with Windows Defender and it marks Easy Duplicate Finder as a false positive. We suggest that you disable Windows Defender and get a better anti-virus program, such as Avast or AVG. Once you start using a third party anti-virus, you'll be able to download and install Easy Duplicate Finder without any problems. We guaranteed that Easy Duplicate Finder is 100% malware-free.
There may be many reasons for that. Try doing the following:
There are several reasons why you may not be able to delete the duplicates. The most common fixes for this problem are the following:
Tip: try to right-click on any file in the Easy Duplicate Finder results that you want to delete. Select "Open the folder containing the file" and see if you are able to delete the file in Windows Explorer. If not, then most likely you don't have the necessary permissions from the administrator of your computer.
Don't panic! As long as you haven't closed the program, Easy Duplicate Finder can undo the changes and bring your files back even if you've selected to delete them permanently. If you realize that you've deleted the files you still need, simply click on the Undo button that is activated as soon as you delete, rename or move the duplicates. You will be asked if you really want to undo the changes. Hit Yes and your files will be back.
And if you closed Easy Duplicate Finder before you had the chance to recover accidentally deleted files, we suggest that you use a file recovery program.
If you haven't highlighted a file in the list, this option will not work. Click on one of the files in the list to highlight it, and then use the "Select duplicates" menu item to choose the option you need.
When you scan your entire drive with Easy Duplicate Finder, you may see some files marked "Read only" in the scan results. These files are automatically write-protected by the operating system or the applications that are using them. Easy Duplicate Finder can delete read-only files, but you should not touch them unless you are absolutely sure that deleting them will not interfere with other software you may be using.
This usually happens when you manually delete music files on your computer, and then open iTunes. In that case iTunes may still list those songs, even though they are actually gone. The best way to deal with this problem is use Easy Duplicate Finder to delete duplicate iTunes songs and make sure that all iTunes options are enabled in the program settings. This way Easy Duplicate Finder will sync with iTunes when it deletes duplicates on your computer and iTunes will not display false results anymore.
To scan the content of you MP3 player, make sure it's connected to your computer and has a drive letter assigned to it. Unless there is a drive letter for your device, you won't be able to scan it with Easy Duplicate Finder.
Sometimes even if there is a drive letter assigned to the device, the device may have restricted access to protect DMR (digital media rights). If that's the case, then your only option is to copy the music to your hard drive, delete duplicates with Easy Duplicate Finder, and replace the music on your MP3 player.
The Music Scan mode compares files by their ID3 tags. If you're scanning music files that don't have any ID3 tags, the Music Scan mode won't detect them at all. Try using the File Search scan and compare the files using the default CRC32 Checksum + File Size method or using Byte-by-Byte Comparison. You can select these methods in EDF's settings. If the songs you're scanning contain exact duplicates, Easy Duplicate Finder will detect them.
You need to map the network drive with a letter for Easy Duplicate Finder to recognize it. To do that, open Windows Explorer, right-click on the network drive you want to map and select "Map network drive..." Assign a letter to the drive and then add it to Easy Duplicate Finder scan.
Make sure you reboot your computer after installing the update. Once you reboot, Easy Duplicate Finder will recognize all mapped network drives.
Please switch to the Outlook Email scan mode using the scan modes drop-down menu and try again. The Email Mode only works with native email clients. If you're using Microsoft Outlook on your PC or Mac, you should use the Outlook Mode.
You don't need to look for duplicate PST files to find and delete duplicate emails with Easy Duplicate Finder. PST is just a container on Windows OS (Mac OS doesn't use PST files at all) and our software looks for actual duplicate emails. Please make sure you're using the correct scan mode - Email Mode for your native email client (Mac Mail on Mac and Outlook Express on older Windows versions), and Outlook Mode for Microsoft Outlook on Windows and Mac.
Sometimes Outlook may hang and cause Easy Duplicate Finder to freeze. EDF relies on Outlook to scan emails for duplicates, and thus if there's a problem with Outlook, there will also be a problem with Easy Duplicate Finder. If you determine that Outlook is causing EDF to freeze, please refer to Microsoft support. And if you think that there's a problem with Easy Duplicate Finder, please submit a support ticket.
Download an older version of Easy Duplicate Finder more compatible with your OS